Privacy Policy
This Privacy Policy describes how Nyovate collects, uses, stores, and protects information in connection with our software products and services.
Last updated: January 22, 2026
Information We Collect
Account Information
When you create an account or use our products, we collect information including your name, email address, organization details, and authentication credentials. This information is necessary for account creation, authentication, and service delivery.
Usage Data
We collect information about how you interact with our software, including access logs, feature usage patterns, API calls, and system events. This data is used for operational monitoring, security analysis, and service improvement.
Technical Information
Our systems automatically collect technical data including IP addresses, browser types, device identifiers, and session information. This information supports security monitoring, troubleshooting, and system optimization.
How We Use Your Information
Service Delivery
We use collected information to operate, maintain, and improve our software products. This includes user authentication, data processing, feature delivery, and technical support.
Security and Compliance
Information is analyzed for security threat detection, vulnerability assessment, compliance monitoring, and incident response. We maintain audit logs as required by regulatory frameworks.
Operational Improvement
Usage patterns and technical data inform system optimization, performance enhancement, and architectural decisions. We do not use your data for marketing, advertising, or third-party monetization.
Data Storage and Security
Storage Practices
Data is stored in secure, geographically distributed infrastructure with encryption at rest and in transit. We maintain redundant backups and implement strict access controls at the infrastructure level.
Security Measures
We employ industry-standard security practices including encryption, access controls, intrusion detection, vulnerability management, and regular security audits. All data access is logged and monitored.
Data Retention
We retain operational data as long as necessary for service delivery and regulatory compliance. Upon account termination, data is retained according to our documented retention schedules and then securely deleted.
Information Sharing
No Third-Party Sales
We do not sell, rent, or trade your information to third parties. Your data is not used for advertising networks, data brokers, or marketing platforms.
Service Providers
We may share information with vetted service providers who assist in infrastructure operation, such as cloud hosting providers. These providers operate under strict contractual obligations and data processing agreements.
Legal Requirements
We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Nyovate, our users, or others. Such disclosures are documented and limited to legal requirements.
Your Rights
Access and Correction
You have the right to access your personal information and request corrections to inaccurate data. Data access requests are processed through documented procedures with identity verification.
Data Portability
You may request export of your data in structured, machine-readable formats. Data portability requests are fulfilled according to technical capabilities and regulatory requirements.
Deletion
You may request deletion of your personal information, subject to legal retention requirements and legitimate operational needs. Deletion requests are processed according to established timelines and procedures.
Policy Updates
Notification of Changes
We may update this privacy policy to reflect changes in our practices, legal requirements, or operational needs. Substantial changes will be communicated through in-product notifications or email.
Review Schedule
This policy is reviewed annually and updated as necessary. The "Last Updated" date at the top of this page reflects the most recent revision.
Privacy Questions
If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact our privacy team.
We are committed to protecting your privacy and handling your data with transparency and respect.